December 2022 National Helpline and Recovery Report

Operators and specialists of the National Support and Recovery Line provide consultations, assistance and support to IDPs, residents of liberated territories, families of military personnel, citizens with limited mobility and persons affected by shelling.

In the month of December, we processed more than 500 requests, including 30 cases that required the help of our partners or a more in-depth analysis of the situation.

About 150 appeals related to humanitarian and household issues.

Among the most urgent issues: delays in payments to IDPs, receiving financial aid from international organizations, evacuation from the city of Kherson, etc.