Operators and specialists of the National Support and Recovery Line provide consultations, assistance and support to IDPs, residents of liberated territories, families of military personnel, citizens with limited mobility and persons affected by shelling.

In the month of November, we processed more than 600 requests, including 56 cases that required the help of our partners or a more in-depth analysis of the situation.

About 240 appeals related to humanitarian and household issues.

Among the most urgent issues: delays in payments to IDPs, receiving financial aid from international organizations, evacuation from the city of Kherson, etc.